Resolving Conflict

Client Experience & OperationsAcademyOnline Course
Written By Angie Herbers

In this training video, available at Herbers & Company Academy, discusses the connection between conflict resolution and practice management. Effective leaders possess conflict resolution strategies that build a desirable firm culture that attracts clients.

In this training, you will learn:

  • 5 things to avoid when conflict is apparent

  • Quick steps to resolving everyday conflict

  • In-depth process of resolving seismic conflict

  • Role of stress and well-being in conflict resolution

Angie Herbers
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