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How should we pay financial advisors to best retain them?
Angie Herbers addresses how you can retain and motivate advisors, illustrating that compensation is only one piece of the puzzle.
Key Data Results from the 2023 Herbers & Company Service Market Growth Study
Presented by Angie Herbers, founder and managing partner of Herbers & Company, this webinar recording gives listeners key insights about our 2023 Herbers & Company Service Market Growth Study.
An Alternative Perspective to the Most-Debated Practice Management Topics
A critical viewpoint to help you decide what’s right for your business.
The Science Behind Client Trust Vs. Client Service
High-growth firms systematically move clients from high-touch to a stable baseline of service, freeing bandwidth for an advisor to be available at a moment’s notice.
Look Beyond Compensation to Build an Effective Culture
It takes more than money to improve the advisor experience.
4 Key Elements to Building Effective Training Programs for Financial Advisors
Effective training programs are built around personal and professional development, exceptional service and managing expectations.
Top Firms Are Focusing on Prospect-to-Client Close Ratio
The 2023 Herbers & Company Service Market Growth Study revealed Top Organic Growers close 73% of prospects, that number is just 33% in average firms. Here’s why the sales process is becoming the most critical driver of new client growth.
Holistic Advice is Winning the Most New Clients
The 2023 Herbers & Company Service Market Growth Study revealed annual growth in total new clients among all firms averaged 14% in 2022. But the top organic-growing firms tended to offer a more comprehensive service model that included retirement planning, tax planning and investment management services. This led to total new-client growth of 39%. Here’s why holistic financial advice is winning the most new clients.
How a firm perceives their client experience is #1 indicator of firm growth.
The 2023 Herbers & Company Service Market Growth Study revealed top organic-growing firms diverged from others in self-evaluating their client experience. Sixty-three percent described their client experience as below average, while only 36% of all other firms assessed their client experience as below average. Here’s why how you perceive your firm’s client experience matters to growth.